These terms govern your use of the R RUHI IMPEX LLP online store and the services we provide through it. By browsing this site, creating an account, placing an order or otherwise interacting with us, you confirm that you have read, understood and agreed to be bound by these terms. If you do not agree with any part of them, please do not use this site.
About us
This store is operated by R RUHI IMPEX LLP.
GSTIN: 36ABMFR0328P1ZO.
PAN: ABMFR0328P.
Registered address: 3RD, 5-9-246/1/B2,, Chirag Ali Lane, Abids,, Hyderabad, Telangana, 500001 IN.
You can reach us at litoindiateam@gmail.com or +919700308485.
Eligibility
You must be at least 18 years of age and capable of entering into a legally binding contract under the applicable laws to place an order on this site. If you are under 18, you may use this site only with the involvement and consent of a parent or legal guardian. By placing an order you confirm that the personal and payment details you provide are accurate and belong to you.
Your account
You are responsible for maintaining the confidentiality of your account credentials and for all activity that takes place under your account. Notify us immediately if you suspect any unauthorised access. We may suspend or terminate accounts that violate these terms or are used in a fraudulent or abusive manner.
Orders and acceptance
Every order placed through this store is an offer to purchase. We may accept or decline an order, in whole or in part, at our discretion — for example, when an item is out of stock, a pricing error is identified, or the order appears fraudulent. An order is treated as confirmed only once we send you an order confirmation email. You may cancel an order free of charge within 12 hours of placing it, provided the order has not yet been dispatched.
Address & order changes
Need to fix a shipping address or change an item? Contact us within 12 hours of placing the order. We do our best to accommodate changes before the package is handed over to the courier, but once a shipment is dispatched, the address and contents cannot be altered.
Pricing and taxes
Prices are shown in the store's currency and include applicable taxes unless stated otherwise. Where GST applies, tax is charged and a GST-compliant invoice is issued in line with Indian GST law. We reserve the right to correct any pricing errors that appear on the site; affected orders may be cancelled with a full refund or, with your consent, repriced.
Payment
Payments are processed by the providers shown at checkout under their own terms. We never store your full card details on our servers. We do not offer Cash on Delivery — all orders are prepaid through the gateways shown at checkout.
Shipping & delivery
Shipping timelines and charges are described in our Shipping Policy. We make every effort to dispatch and deliver within the stated windows, but delays caused by couriers, weather, civic disturbances or force majeure are outside our control.
Returns, exchanges and refunds
Returns, exchanges and refunds are governed by our Refund & Returns Policy, which forms part of these terms. Please read it before placing an order, particularly if you are buying a sale item or a category that is excluded from returns.
Intellectual property
All content on this site — text, images, logos, product photography, illustrations and site code — belongs to R RUHI IMPEX LLP or is used under licence, and is protected by copyright, trademark and other intellectual property laws. You may not copy, reproduce, distribute or otherwise exploit any part of this site for commercial purposes without our prior written permission. Personal, non-commercial browsing and printing for record-keeping is fine.
Prohibited use
You agree not to use this site to (a) violate any law or regulation, (b) infringe the rights of others, (c) transmit malicious code or attempt to gain unauthorised access to any system, (d) scrape or harvest data using automated tools without our written consent, or (e) impersonate any person or entity. We reserve the right to refuse service, block accounts and report misuse to the appropriate authorities.
Third-party links
This site may link to third-party websites or services for your convenience. We do not control or endorse those sites and are not responsible for their content, privacy practices or terms.
Limitation of liability
To the maximum extent permitted by law, R RUHI IMPEX LLP, its directors, officers, employees and partners are not liable for any indirect, incidental, special or consequential loss arising from your use of the store, beyond the value of the order in question. Nothing in these terms excludes liability that cannot be excluded under applicable law.
Indemnity
You agree to indemnify and hold R RUHI IMPEX LLP harmless from any claim or demand, including reasonable legal fees, made by any third party arising out of your breach of these terms or your violation of any law or the rights of a third party.
Changes to these terms
We may update these terms from time to time to reflect changes in our business, technology, or the law. The most current version is always posted on this page with a "Last updated" date at the top. Continued use of the site after an update means you accept the revised terms.
Governing law & jurisdiction
These terms are governed by and construed in accordance with the laws of IN. Any dispute arising under or in connection with these terms will be subject to the exclusive jurisdiction of the competent courts of our registered city (Hyderabad).
Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Contact
Questions about these terms? Email litoindiateam@gmail.com.